Pharmacist Burnout Challenges such as overwrought performance goals that create insurmountable stress, a lack of control coupled with a flood of new graduates willing to work for low wages to pay off student debt, and dismally low reimbursement are all driving toward one result 

The danger of attempting to deliver patient care in such taxing conditions has quickly become more concerning than rampant workplace dissatisfaction. But, with adverse drug reactions (ADR) representing the fourth leading cause of death in the United States and Canada behind heart disease, cancer, and stroke. the value of the pharmacist has never been more apparent. 

Mounting Pressure with Little Relief in Sight 

Facing performance metrics, such as prescription fill and immunization quotas, along with the pressure of counseling patients, and phoning physicians and insurance companies, it’s no wonder many pharmacists feel it`s more difficult than ever to perform their jobs to the peak of their license. 

Pharmacy services is an industry ripe for disruption. The pivot from product based care to service based care won’t happen overnight; however, the tides are beginning to turn thanks in part to new models designed to enable pharmacists to take control of their careers and practice quality patient centred care. 

By focusing squarely on the patient and delivering clinical services without the business distractions, Pharmacist Burnout is beginning to recall the reason they chose this profession in the first place. 

A pharmacist has been at the forefront of driving practice change, we wholeheartedly understand the pursuit of achieving provider status, yet also am aware of the challenges of such a pursuit. New services such as immunizations and medication therapy management within the pharmacy setting has oftentimes added additional layers of complexity as pharmacists juggle the delicate balance of integrating clinical services into traditional dispensing environments, while being forced into performance metrics set forth by corporate entities. 

A New Way of Delivering Care, From Anywhere 

Pharmacist Burnout shifts to cope with the global pandemic, previously existing models that drove adoption of personal delivery of care outside of pharmacies are taking shape. Opportunities for pharmacists to work with patients  also need to evolve to accommodate telemedicine and telemedicine models. And consumer demand has arrived.  According to a recent COVID 19 consumer survey by 

McKinsey & Company, telemedicine consumer recruitment will be remote from 11% of US consumers using telemedicine in 2019 instead of seeing a canceled doctor. It has increased to 46% of consumers  using medical care. 

A McKinsey study found that approximately 76% of consumers are likely or moderate to use telemedicine in the future. 74% of people who have used telemedicine showed a high level of satisfaction. 

Beyond simply meeting patient demand, pharmacists are identifying alternative models of care delivery that bring them closer to patients whether they are associated with a brick and mortar location or not, choosing to adopt an individual practitioner approach to delivering care. For this precise reason, emerging models of telehealth that enhance the pharmacist patient relationship and create longitudinal relationships are needed more than ever before. 

For patients with complex and chronic conditions taking multiple medications, one on one conversations with their pharmacist are critical for ensuring medication understanding and adherence. 

It is through these longitudinal relationships that consistency of care and awareness of the patient`s socioeconomic conditions can be established. It is only then that potential barriers to care are likely to be identified, and the pharmacist can treat the patient to drive the most favorable patient outcomes.

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