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Demonstrating ROI – From Pharmaceutical marketing

1. Single Attribution with Revenue Cycle Projections 

Demonstrating ROI with this is an obvious disadvantage of first and last touch attribution is that today`s marketing investments may not pay off for quite some time, so the ROI of your current Marketing programs remain in limbo. 

I call this the “tyranny of time”. Approaches to Marketing and Demonstrating ROI that do not properly account for the timetoinvestment payoff can lead to decisions that bias towards shortterm gains over building true longterm value. 

This applies across all industries, but its impact is especially acute in companies with considered purchase products and long revenue cycles. 

The solution is to make a forecast for the revenue cycle. Adding revenue cycle forecasts to a  single first-touch attribution gives you  deeper insight into the long-term impact of your program. 

For example, instead of waiting for the actual results of the trade fair, this approach looks at how the trade fair impacted the top of the revenue cycle and estimates the long-term impact of the trade fair based on past trade fairs. By doing so, you will beautify that view. Conversion index. 

2. Attribute across multiple programs and people (MultiTouch Attribution) 

This approach recognizes that  multiple touches from multiple people are required to close a transaction and attempts to measure the contribution of each  touch. 

Post , “ROI for Paid Social Media Ads,” provided an example of multi-touch attribution. Suppose a transaction of $ 100,000 was recently closed. Three people were involved in the transaction. Mr. A participated in Sample 1 and Seminar 2, Mr. B participated in Sample 1 only, and Mr. C received the direct mail 1 and clicked on the website. In this scenario, you can credit $ 50,000 for Tradeshow 1, $ 25,000 for Seminar 2, and $ 25,000 for Direct Mail 1. Work in the opposite direction to identify each important touch that affects all  contacts associated with that particular transaction (eg). 

However, be sure to consider only the touches that occurred before the action was performed.  Once you have created a comprehensive list of contacts for a particular transaction, the next step is to assign the resulting transaction revenue, pipeline, etc.  to each contact. This is called multi-touch attribution and  is often best done with a simple even distribution. If you make 5 touches, you will get 1/5 of your revenue for each touch. 

3. Testing and Control Group 

A great way to determine the Demonstrating ROI and  find out the true impact of a particular marketing program is to compare the results of the two groups to their well-formed control group. It’s about testing the effectiveness of  the initiative. .. You can measure almost everything with a good test design, but keep in mind that testing everything this way is very costly. 

This is how it works. The test group and control group apply the program or process you want to measure to one component of the target buyer group,  not to another similar part of that group. 

If all other factors are equal, the difference in shopper behavior between the two groups can be attributed to each program. 

For example, suppose you want to measure the impact of one of your brand advertising campaigns on your target’s awareness. One possible approach is to divide the market into two equal geographic parts and spend twice as much on one group as on the other. 

You can analyze the effectiveness of your campaign by comparing the behavior of these two market segments. Have you seen more growth with higher spending in direct and branded local search? 

Assuming all other marketing and sales influencers are the same in these two groups, the  difference in traffic growth can be attributed to the brand’s advertising spend.

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