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Patient professional satisfaction – Factors that affect

Patient professional satisfaction er , consistent with the American Medical Association’s core strategic objectives, is to advance healthcare delivery and payment models that enable high-quality, affordable care and restore and preserve physician satisfaction. Such changes could yield a more sustainable and effective health care system with highly motivated physicians.

As hospitals and health systems affiliate with and acquire physician practices, listening to the physicians’ professional satisfaction can improve quality of care and ensure sustainability, consistent with a RAND Corporation report.

Between January and August 2013, RAND researchers gathered data from 30 physician practices in Colorado, Massachusetts, North Carolina, Texas, Washington and Wisconsin. supported their research, they identified several key factors that influence patient professional satisfaction.

Here are some factors that affect physician professional satisfaction

1. High-quality healthcare delivery

Physicians reported better professional satisfaction if they felt they or their practices provided high-quality care, consistent with the report. Obstacles to quality healthcare delivery can include internal issues like unsupportive practice leadership or external factors like payers refusing to hide necessary medical services.

2. Electronic health records

Conceptually, researchers found physicians approved of EHRS and liked having the power to remotely access patient information. However, many physicians report the present state of EHR technology negatively affects their professional satisfaction due to issues like time-consuming data entry and poor usability.

3. Income stability, fairness and transparency

Physicians reported income stability as a big contributor to their overall satisfaction. Payment arrangements that physicians saw as fair, transparent and aligned with quality care also enhanced satisfaction.

4. Cumulative regulatory burden

Physicians and practice managers reported the cumulative burden of external rules and regulations negatively affected their professional satisfaction. Physicians commonly singled out meaningful use rules for EHRS as particularly burdensome.

Overall, hospitals and health systems affiliating with physician practices should seek to specialize in predictable and fair payment systems, quality of care, better EHR usability and regulatory burden reduction to extend patient professional satisfaction.

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